Logo : R4R Regions For Recycling

City of Zagreb, Croatia


The City of Zagreb, the largest metropolitan area and capital of Croatia, is an independent unit of local and of regional administration, representing 792,875 inhabitants (2011). Since its establishment in 2009, issues concerning the environment (air, water and noise protection, waste management, horizontal issues) and sustainable development are dealt with in the Environmental Protection and Waste Management Department of the new City Office for Energy, Environmental Protection and Sustainable Development.

Zagreb’s Waste Management Department is in charge of implementing the Waste Act which regulates waste management at local and regional level. Responsible for all waste streams except hazardous waste, the department controls waste collection and treatment concessions, and drafts, monitors and evaluates waste plans and programmes in cooperation with the Ministry of Environment, the Environmental Agency and other stakeholders.

Zagreb waste management picture

In line with EU legislation, the Croatian Waste Act and Waste Management Plan focuses on waste prevention, reuse and recycling. Over the last years, a strategic/planning and legislative framework has been set up, and relevant authorities received capacity building to prepare them for the new tasks and challenges ahead. The Croatian Waste Management Strategy set quantitative targets for the amount of waste generated, landfilled, recovered and recycled. For example, by 2015, 90 per cent of the population should be included in organised collection of municipal waste, and 12 per cent of municipal waste should be separately collected and recycled.

First successes are improved separate collection and recycling/recovery systems, an increase in the number of citizens benefiting from organised municipal waste collection, and the construction of several waste management centres. However, most municipal waste is still being disposed of in landfills without pre-treatment, meaning that setting up a Waste Management System as foreseen by the EU Framework Directive in the near future will prove a challenge. R4R will provide an opportunity for Zagreb to enforce its waste management strategies and to prepare for Croatia’s accession to the EU. Special attention will also be paid to raising the citizens’ awareness towards waste separation and recycling.

The City of Zagreb’s Activities

The City of Zagreb is very active in the field of environmental protection. Experts working for the Waste Management Department have participated in various projects funded by EU programmes (CARDS, PHARE, etc.) or by the World Bank, covering a wide array of areas such as access to environmental information, public participation in environmental decision-making, civil society organizations, industrial pollution prevention control, implementation of the SEVESO II Directive, and the development of a management system for hazardous waste. In 2010, the City of Zagreb became a member of ACR+.

As an R4R partner, the City of Zagreb wanted to share its experiences of developing and setting up an efficient waste management system in a challenging local and regional environment. The Office for Energy, Environmental Protection and Sustainable Development also contributed to the collection of waste data and good practices, and implement some new strategies in its jurisdiction. In 2014, Zagreb hosted a national event on optimising waste management performances at which the R4R project was presented to the public.

Download Zagreb's R4R implementation plan

For more information: City of Zagreb's website

 Contact details
City of Zagreb
City Office for Energy, Environmental Protection and Sustainable Development
Dukljaninova 3
10000 Zagreb

E-mail: Sandra Tucak Zorić
Telephone: + 385 1 6585 822 


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